The obstruction test decides the spot, the roof decides the mount, and every penetration is sealed properly or not made at all. Brisbane, the rural fringe and all of South East Queensland.
What a proper install includes
Starlink works brilliantly when the dish can see enough sky and the cable run is done once, properly. Both of those are decided before the ladder comes off the van.
The Starlink app’s obstruction scan is the sanctioned way to site a dish: it needs a clear cone of sky from roughly 20 to 25 degrees above the horizon through to overhead. We run it at every candidate position and show you the result before choosing.
Tile, Colorbond, tin, flat deck or no roof involvement at all - each has a correct mount and several wrong ones. The full rundown is below, including the tile caveat Starlink itself publishes.
The kit’s cable routed cleanly into the house, penetrations sealed and flashed to keep Queensland rain out for good, and the router placed where the house actually needs it - not just where the cable happens to end.
Dish online, obstruction map clean, a speed test run in front of you, and Wi-Fi coverage checked through the rooms you care about - with honest advice if the far end of the house needs a mesh point.
The part that decides everything
Starlink’s own guidance states the standard Pivot Mount is not recommended for tile, slate and clay roofing - which rules it out on a huge share of Brisbane homes. Most installers bolt it on anyway. We fit the mount the roof actually calls for.
| Mount | Made for | The fine print |
|---|---|---|
| Pivot Mount | Slanted metal roofs | Requires drilling. Not recommended by Starlink for tile, slate or clay |
| Flashing Mount | Shingled and metal roofs | Manages waterproofing properly; used with a Pivot Mount |
| Ridgeline Mount | Roof ridgelines and flat surfaces | No drilling at all - held by ballast weights. The tile-friendly answer |
| Pipe Adapter | An existing pole, mast or J-mount | Fits metal pipe 31 to 63.5 mm - an old antenna mast avoids any new roof penetration |
| Short / Long Wall Mount | Walls, under an eave or overhang | Clears overhangs up to 2″ or 12″; masonry or framed walls |
| Ground Pole Mount | In the ground, clear of the house | Up to 50″ of clearance; the answer when trees crowd the roof |
Mount names and constraints from Starlink’s official installation guidance, verified 20 August 2026.
Three compliant options, in the order we usually reach for them: a ballasted Ridgeline Mount that touches nothing; a bracket system that transfers load to battens and rafters rather than the tile face, because a tile drilled through its face is a crack and a leak waiting for the next storm; or a pole or mast off a structural point - and if you have a sound old antenna mast, the Pipe Adapter reuses it and the roof is never touched at all. The full rundown of every mount, roof by roof, is in our Starlink roof mount guide.
Along the D’Aguilar range and through the acreage suburbs, tree cover beats roof height. When the app’s scan shows the canopy cutting the cone of sky, the honest fixes are height - a taller mast - or distance: a ground pole in the clear part of the yard with a properly trenched cable run back to the house. We will tell you which before you spend anything.
What it costs
A straightforward install - single-storey Colorbond or metal roof, short cable run, kit already purchased - typically lands between $299 and $399. Tile roofs with a Ridgeline or batten-fixed mount, two-storey access, long cable runs or a ground pole with trenching run higher, and we tell you the number before work starts, not after.
Two things worth knowing up front: you buy the Starlink kit yourself from Starlink, JB Hi-Fi or Bunnings (that keeps the hardware warranty in your name), and any specialty mount we supply is charged at hardware cost plus fitting. The full rate card covers all three services, because publishing numbers is how we prefer to operate.
Where we install
Starlink jobs split into two kinds: metro homes done with NBN frustration, and the genuine fringe where fixed broadband runs out. We do both, and the fringe carries an honest travel loading quoted up front.
Where Starlink is the main event: tree cover, long runs to sheds, and outdoor power to plan around.
Samford · Camp Mountain · Closeburn · Highvale · Mt Nebo · Mt Glorious · Dayboro · Wamuran · Esk · Fernvale · Boonah · Canungra · Beaudesert
Usually a tile roof, a neat cable run and a router placed properly - same-week bookings.
All Brisbane suburbs · Moreton Bay · Ipswich · Logan · Redlands
Barge and ferry timing priced up front; stainless hardware, because salt air eats galvanised.
Russell Island · Macleay Island · Lamb Island · Karragarra · Coochiemudlo · Redland Bay
Starlink questions
General questions - insurance, warranty, renting and body corporate - are covered on the main FAQ page.
Send a photo of your roof and a screenshot of the app’s obstruction scan and we can usually quote without a site visit.
Call 07 XXXX XXXXBuy it yourself - from starlink.com, JB Hi-Fi or Bunnings - so the hardware warranty and the account sit in your name. The Standard Kit includes the dish, kickstand, Gen 3 router, a 15-metre cable and the power supply. We install what you have bought, supply any specialty mount at hardware cost, and set the account up with you at handover if you have not activated it yet.
No - and you should not let anyone else do it either. A tile drilled through its face cracks under load and leaks in the next storm, and Starlink itself does not recommend its standard Pivot Mount on tile, slate or clay. On tile we use a ballasted Ridgeline Mount, a bracket that fixes to battens and rafters under the tiles, or a mast off a structural point. If someone quotes you a cheap tile install with the standard mount, that price includes a future leak.
Sometimes - the app’s obstruction scan is the honest answer, and we run it at multiple positions before promising anything. The dish needs a clear view from about 20 to 25 degrees above the horizon up to overhead. Where the canopy cuts into that, the fixes are height (a taller mast), a different corner of the roof, or a ground pole out in the clear with a trenched cable back. Occasional brief dropouts from a single tree branch are livable for streaming; they are not for video calls, and we will say so plainly.
Often, yes - and it is the tidiest install there is. Starlink’s Pipe Adapter fits metal pipe from 31 to 63.5 mm in diameter, which covers most antenna masts, and reusing a sound mast means no new roof penetration at all. We check the mast’s fixing and condition first; a rusted or under-fixed mast gets replaced rather than loaded with new hardware. As antenna installers, this one is home ground for us.
Most single-storey installs are done in two to three hours: siting test, mount, cable run, sealing, and the speed test at the end. A tile roof with a batten-fixed bracket, a two-storey home, or a ground pole with trenching takes longer, and we tell you the expected time with the quote so you can plan your day.
The Gen 3 router is capable, but no single router beats brick walls and 40 metres of house. We place the router centrally where the cable run allows, then walk the house with a speed test at handover. If the far rooms genuinely need it, the honest fix is a mesh point or an ethernet run - we will show you the readings and quote it separately rather than pretending one box covers everything.
Heavy rain can slow satellite internet briefly - that is physics, not a fault - and the dish itself is built for Queensland weather, with a melting function for the hail-cold mornings. What matters is the mount surviving wind, which is why we fix to structure and torque to spec. In a power outage Starlink goes down with the house; if you need it up for work, a small UPS on the router and power supply keeps it alive through short outages, and we can advise on sizing.
Get a price
Suburb, roof type and whether the kit has arrived - that is all we need to quote most installs on the phone.